Document Title

Support Options

We stand behind Accounting Link and Cash Drawer with superior customer service and support. The products are designed by a CPA with superior customer service and technical support provided by qualified accounting professionals.  We will provide you with real time support via  the internet in installing, setting up and configuring the program on your system. In addition, we will provide you with training to get you comfortable in using the product. Finally, we will be on call when you need us after the sale and installation of the product


Live Online Tech Support & Training via Remote-Control

FIRST you must contact us by telephone or online chat... You will then be directed to the appropriate link.
Connect to Bill:
      Your name:   
Connect to Wendy:
      Your name:   
Connect to Kathy

Connect for Demonstration.
Live chat by SightMax

     Phone:      515-964-8261
    Toll Free:   866-964-9699
    Fax:             866-415-9421
    Email:       
    Hours:        Monday-Friday, 8:00 AM to 5:00 PM CST
 
After clicking one of the links above, remote-support software will be installed on your computer, it will be automatically removed when the session ends.
If you are connecting to a technician, LogMeIn or DualDesk will be used to establish a remote control connection automatically with the assigned technician with no input required from you other than to run the file.  The technician will then be able to see and operate your computer almost the same as sitting in front of it.  You can see everything the technician is doing and can end the session instantly at any time.